We will personally ensure that a brand new replacement is issued to you with no additional cost.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. We take utmost care in packaging and shipping the product but some items may be damaged during transit due to circumstances beyond our control. Let us know & we’ll help you regarding the same In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Refunds will be made in the same form that the payment is received within 7 to 10 working days from the date of cancellation of order. If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. If the cancellation is after your product has shipped: If you cancel your order before your product is shipped, we will refund the amount after deducting a nominal cancellation charge of 2% and applicable GST. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. believes highest level of customer satisfaction helps its customers as far as possible, and has therefore a liberal cancellation policy.
